Thank you for choosing the XN Series by Atomik Audio. We take great pride in the quality and craftsmanship of our products. To ensure your satisfaction, we provide a comprehensive warranty that covers any manufacturing defects in materials or craftsmanship. Please review the details of our warranty policy to understand how we support you and your product over its lifespan.

1. Warranty Period

Atomik Audio offers a 1-year limited warranty for all XN Series products, starting from the date of original purchase. This warranty applies to all manufacturing defects and guarantees that the product will function as intended during this period, provided that it is used according to the guidelines in this manual.

2. Warranty Validation

To validate your warranty, you must provide proof of purchase. The original receipt or invoice is required and must show the date of purchase and the authorized dealer where the product was purchased. Warranty claims without this documentation may not be accepted.

3. Transferability of Warranty

The XN Series warranty is transferable to a subsequent owner during the warranty period. However, the warranty period will not be extended beyond the original 1-year coverage from the date of purchase. If you sell or transfer ownership of the product, the new owner will inherit the remaining warranty period, provided they also provide the original proof of purchase.

4. Coverage Details

During the warranty period, Atomik Audio will, at its sole discretion, repair or replace any product or parts found to be defective in materials or workmanship. Warranty repairs or replacements will be carried out at no cost to the customer, except for the shipping costs associated with returning the product for service. Products must be shipped prepaid in their original packaging to an authorized Atomik Audio service center or distributor.

5. Exclusions and Limitations

This warranty covers only defects in materials and craftsmanship. It does not cover the following:

▪ Unauthorized Modifications: Any modification or repair performed by a third party not authorized by Atomik Audio will void this warranty.
▪ Improper Use: Damage or failure resulting from improper use, misuse, or use not in accordance with the guidelines in this manual.
▪ Negligence or Accidents: Any damage caused by neglect, accidents, mishandling, or misuse by the user, including physical damage, dropping, or impact.
▪ Environmental Exposure: Exposure to extreme conditions such as inclement weather, excessive heat, humidity, or moisture can damage the product and is not covered under this warranty.
▪ Acts of God: Natural events such as lightning, floods, earthquakes, or other acts of God.
▪ Wear and Tear: Normal wear and tear of parts, such as knobs, switches, and connectors, that may degrade with time or heavy usage.

6. Warranty Service Process

In the event of a defect or issue covered by this warranty, follow these steps to initiate service:

▪ Contact Atomik Audio Support: Before returning the product, please contact our support team or authorized dealer to troubleshoot and confirm the issue.
▪ Shipping and Handling: Products being returned must be packed securely in their original packaging. Shipping charges to the service center are the responsibility of the customer. Once repaired, Atomik Audio will cover the cost of return shipping.
▪ Inspection and Repair: Upon receipt, the product will be inspected by our technicians. If the defect is confirmed, the product will be repaired or replaced as necessary.
▪ Non-Warranty Repairs: If the issue is determined to be outside of warranty coverage (due to user error or other exclusions), Atomik Audio will provide a cost estimate for repairs. Non warranty repairs will only be carried out with customer approval.

7. Liability Limitations

Atomik Audio is not liable for any incidental or consequential damages, including but not limited to loss of profit, data, or usage, that may arise from the use or inability to use the XN Series products. The warranty covers the repair or replacement of the defective product only, and Atomik Audio’s liability is limited to the value of the product at the time of purchase.

8. Statutory Rights

This warranty does not affect your statutory rights. Some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

9. Additional Support

We are committed to providing our customers with exceptional service. If you have any questions or concerns regarding your XN Series product, please do not hesitate to contact us at [support@atomikaudio.com] or visit our website for additional resources.